I’m so god damn sick of people being rude and inconsiderate to me. If I had a job as a customer service representative…well, first of all I would only have that type of job if I enjoyed speaking with and helping people…secondly, I would expect to be reprimanded or fired if I was as rude to customers as people are to me. When did that bullshit become acceptable? I think I’ve written about this before. It seems to be a staple among city and state workers like at the DMV or the Water department. I’m sick of it.
I guess this makes me think of capitalism and competitiveness in the market. In order to be competitive, companies strive to be better or more attractive to their customers i.e. lower prices, better customer service, higher quality of service. With people who work at the DMV, or the DOT (airport security), or the local water department…it just doesn’t apply. There is no competition. So shouldn’t there be stricter standards to regulate those attributes which would normally be improved by natural market activities?
Hows can we do something about this?
